Nationwide Onsite IT Field Services for Government

Cartennas delivers standardized onsite IT execution for government facilities nationwide, including break/fix,
deployments, refreshes, and hands-and-eyes support. We operate with consistent processes and clear reporting so
your team can manage field work without added overhead.

Federal Contractor:
We are approved as a Federal Contractor and available for government purchasing and engagement.

What We Support

Onsite IT Support (Break/Fix and Hands-and-Eyes)

Fast, reliable onsite help for incidents that cannot wait for remote troubleshooting. We handle common IT field
needs across offices and facilities with consistent execution and documented outcomes.

IT Deployments and Rollouts

Coordinated onsite deployments for devices and infrastructure changes, including staged rollouts across multiple
locations with standardized checklists and completion reporting.

Hardware Refreshes and Swap Programs

Replace, install, and validate endpoints and peripherals onsite with careful asset handling and confirmation testing.

Network and Connectivity Tasks

Onsite assistance for cabling checks, workstation drops, patching support, and connectivity verification (as directed
by your team), including structured documentation of what was done.

Site Visits and Verification

Onsite verification and reporting for specific locations, including photos where permitted and written summaries for
audit and internal records.

How Engagement Works

Government requests can be submitted and tracked through our portal for streamlined intake, status visibility, and closeout documentation.

1. Submit the request (Portal)
   Share the location, onsite contact, access requirements, scope, and success criteria.
2. Dispatch and execution
   A qualified onsite technician completes the work using a standardized process and checklist aligned to your requirements.
3. Documentation and closeout
   You receive a clear completion summary, including work performed, outcomes, and any follow-up recommendations.

Built for Multi-Location Operations

Consistent Execution Across Sites

Standardized processes reduce variability from location to location, helping your team maintain control and predictability.

Clear Reporting and Audit-Friendly Documentation

You get structured updates and closeout details that support internal tracking and oversight.

Nationwide Coverage

Support across multiple locations without needing to source different local vendors for each site.

Common Use Cases

• Break/fix incidents requiring onsite presence
• Device deployments and staged rollouts
• New workstation setups and relocations
• Hardware swaps and refresh initiatives
• Network connectivity checks and onsite verification
• Site surveys and location readiness support

Contracting Details

Request Government Support

Tell us what you need and where. We’ll confirm coverage, align on scope, and coordinate the onsite execution through our portal.